Where are you based?

We are happily based in Lugano, Switzerland.

 

How does shipping work?

 

Guud.design partners with global merchants and artisans in order to provide you the best prices and most interesting products.

 

This means that your order is shipped from global areas such as Thailand, China, India etc. Because we ship directly from our partners in these countries, your item may take 2-4 weeks to arrive. Please don't panic if it doesn't show up immediately it's on its way :)

 

We offer international shipping options too - no matter where you are, you can buy from us!

 

All orders are backed by our no questions-asked 100% satisfaction guarantee - if you don't love your Guud.design items, we will send replacements for free (or give you a full refund).

 

What if I need to return something?

 

No worries! Contact us right away and will help guide you through the process - will send you a prepaid Mailer to send the item back.  we stand by our products - that's why we offer returns for 30 days after you receive your purchase.

 

How do we contact you with press inquiries / influencer corporation / affiliate marketing corporation?

Send us an email via this form and we'll get back to you as soon as we can.